Frequently Asked Questions
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What are your business hours?
We can be contacted 9am-5pm Monday to Fridays via Phone, Email or WhastApp
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Why should I use your agency as opposed to any others?
You will benefit from a personalized, one-on-one service with a dedicated Project Manager, allowing you to cultivate a trustworthy relationship over time. We perceive every client as part of a lasting, trusted partnership. Our goal is to see your business thrive, and we strive to go beyond merely delivering a website by providing valuable business and digital marketing guidance throughout your journey.
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What ongoing support do you offer?
We don’t simply launch your website or app and say goodbye; we provide ongoing monthly support to assist you with website administration, content updates, business guidance, and to help identify future growth opportunities.
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How can I budget for my project?
Our standard payment terms are 50% upfront and 50% upon completion of your project. We can however offer a personalised, monthly payment plan if budgets are tight.
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How do you accept payments?
We accept payment via direct bank transfers and on-line payment links such as Stripe, PayPal and Go Cardless. Most credit and debit cards are accepted.
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What is my investment guarantee?
We work with you every step of the way and if you are not satisfied with the service received we offer a full refund. We also offer 3 design iterations on all website and app design projects so you will have opportunities along the way to make changes.
